FAQS
Antes de visitarnos
¿How visit us?
- ✨ You can visit without staying overnight.
- 🍽️ The restaurant is open to the public every Sunday; for other days, reservations must be made the day before.
- 🐎 Activities (horseback riding, trails, etc.) must be booked separately.
- 🌿 You can also plan your day however you like.
Do I need to pay for admission?
There’s no need to pay a general admission fee. You only pay for the activities or experiences you’ll be participating in or what you’ll be ordering at the restaurant.
For example, if you come to eat at the restaurant, you pay only for what you order, and if you want to go for a walk afterward, you pay for the trails.
However, if you’d like an admission package, we offer a day pass in the packages section.
Can I come without making a reservation?
On Sundays, you can visit the restaurant or hike the trails without a reservation.
For other activities, reservations are required no later than the day before during business hours (horseback riding tours) or earlier, depending on logistics.
Can you go horseback riding without staying at a lodge?
Yes, it’s possible. You just need to book the tour in advance, no later than 5 p.m. the day before. For people who do not live in Costa Rica, a deposit is not required for logistical reasons, but we do ask that you let us know if you are unable to come for any reason.
Can you participate in other activities without staying at the hotel?
Yes, of course, you can take guided walks or art classes, but you need to make a reservation in advance due to availability and logistics.
For self-guided walks on Sundays, you can just show up without a reservation; on other days, we simply ask that you let us know in advance so we can arrange to meet you at Reception Desk.
Is the restaurant open all the time?
The restaurant is open to the public on Sundays from 11 a.m. to 5 p.m. On other days, breakfast is served as it is included in the room rate for short stays. Meals at other times must be requested at least two days in advance.
Is the weather cold or hot?
It’s cold most of the time, especially during the months of November, December, January, and February, when temperatures can drop to 15 Cº. It’s warmer in March, April, and May, with daytime temperatures of 22 Cº. From June through October, the weather depends on conditions, as heavy rains and a lack of sunshine can cool the area down to temperatures of 15 Cº. In July, there is a chance of dry, windy conditions during what is known as the “Veranillo de San Juan” (San Juan’s Little Summer) and a heat wave with temperatures ranging from 17°C to 22°C.
How do I book my activity or experience?
By WhatsApp at 8994-4288.
Do you are Petfriendly?
At Rancho Amalia, we love animals. However, to ensure order and the safety of our guests, we must have certain policies in place.
Pets are allowed only by direct reservation, to ensure the best possible experience. Small-breed dogs are permitted. A maximum of 2 dogs per cabin. An additional 10,000 colones must be paid per stay.
Pets of all sizes are allowed only on trails and hikes. Owners must bring leashes and water for their pets and clean up after them.
Pets are not allowed in the restaurant or on horseback rides.
For other activities or experiences, you may request permission in advance.
We reserve the right to refuse admission to guests who arrive at the front desk with pets that do not comply with our policies.
Is Rancho Amalia Lodge the same as Rancho Amalila in the Dominican Republic?
No 😊 We’re a unique place located in Naranjo, Costa Rica (a Central American country).
The one in the Dominican Republic is a completely different business called “Rancho Ecoturístico Amalila”; they don’t have a website, so you’ll have to look them up on social media. We are Rancho Amalia Lodge, without the “L.”
Lodging
What is the layout of the cabins?
We have two types of cabins: family and standard.
The family cabins have a living room, kitchen, dining room, bathroom with shower, and two bedrooms—one with a queen-size bed for 2 people and the other with two single beds for 2 people (1 person per bed). In the living room, there is a double-size sofa bed for 1 person or 2 children.
The standard cabins have a living room, kitchen, dining room, one bedroom with a queen-size bed for 2 people, and a bathroom with a shower. The living room has a sofa bed for 1 person.
What is included in the lodging rate?
Includes breakfast, taxes, and access to the trails.
What amenities do the cabins offer?
- Fully equipped kitchen.
- Fireplace with firewood, matches, and a fire starter.
- Complimentary coffee from our farm.
- 2 blankets per bed.
- Cooking utensils.
- High-speed internet.
- TV with Disney+ and Roku.
- Shower with hot water.
Do the cabins have a Jacuzzi or a bathtub?
The cabins do not have a Jacuzzi or a bathtub. They only have a hot shower.
Is there a pool on the property?
No, there isn’t a pool at the moment. Mainly because of the cold climate in the area.
Is there air conditioning or heating?
The area has a climate ranging from 15 degrees C to 22 degrees C, so there is no need for heating or air conditioning.
Are there mosquitoes in the area?
Due to the climate, there are no mosquitoes that transmit dengue or other diseases typical of the tropics; it’s more common to see other types of insects and arthropods because of the proximity to the forest, but they are not dangerous.
Do you have to pay a deposit to reserve accommodations?
For direct bookings, we do not require a deposit from international guests because they have a set itinerary and we do not have an international payment system. Other platforms, such as Booking or Airbnb, offer more flexible payment options but at slightly higher prices.
Experiences
Is prior experience required for the activities?
No prior experience is required. Our activities are designed for beginners, but please be sure to mention this when making your reservation.
What should you bring?
Comfortable clothing, closed-toe shoes, and, in some cases, a coat or raincoat.
It’s a good idea to bring extra clothes and shoes in case it rains.
Do the activities depend on the weather?
The outdoor events are, yes, but that’s why we have flexible policies; depending on the circumstances, we can adapt to those weather conditions.
Can I choose just one activity?
Yes, it is possible to enjoy one or more experiences, depending on the customer’s preference.
